Sales Group TV

We worked with Globe Business MSME Group to create a delightful, easily digestible, and straightforward learning experience for the sales team, called OneGlobe Education Group. We aimed to maximize the medium of video to empower the sales team with the knowledge and confidence to discuss services such as WiFi connectivity to prospective school and company clients.

 

Task

How might we maximize the medium of video for technical learning and employee engagement?

  • Design

    A series of videos that support the technical learning of the Globe Sales Group

  • Client

    Globe

Using the MISMO framework to design videos

During the content development phase of the project, we used MISMO with Globe's subject matter experts to harness their familiarity with the learners, or the consumers of the videos. We were able to answer questions such as:
  • What makes a good online video?
  • What's the main goal of the series?
  • Who are the learners?
  • How will the learners interact with the material?

Good video design

As the sales team will individually access the videos in Globe's learning management system, we needed to make sure that they would be able to learn from the videos without the need for additional intervention. We anchored our videos in frameworks such as Mayer's Cognitive Principles of Multimedia. This allowed us to follow certain rules when creating the videos such as chunking learning into similar themes or topics, joining related texts and images together, and ensuring that the visuals and audio are in synch. We also included reflection prompts at the end and exercises that the learners could do to practice what they learned from the videos.